Startup
Services
Whether it’s governance, culture, clarity or team dynamics, I bring calm, experienced support to help businesses scale without losing their soul. Practical, relational, and always tailored — I help leaders make better decisions, teams work better together, and Boards become a genuine asset. I help you to get things done, cheerfully.
How can I help you?
What's on your worry list?
Let’s break it down over a cup of tea and see how I could lighten your load.
Here are some of my frequently delivered services:
Process & Playbooks
Good process allows you to grow. Whether it’s the sales process and how is a lead managed, a process to onboard, manage and communicate with associates, or a PMO process to run a client deliverable, I can help to put good practice into place with a repeatable playbook and set of assets that become the backbone of efficiency in your business. Or perhaps you’ve got processes that don’t work anymore, I can spot the areas that need to be fixed and help set them straight again.
Case Study
My client had grown rapidly inorganically and wasn’t able to efficiently replicate the M&A process because of team changes and the process they had no longer fit the scale they had grown to. After a short discovery phase to see what they had already, and what was working I set about finding out the best way to fill the gaps in governance and decision making...
Case Study
...This needed to be a highly collaborative process to ensure that the resultant playbook gained adoption, so I consulted widely across the organisation. This led to a design phase with a couple of rounds of socialising and taking on feedback. The final playbook went to a super detailed level, running to 60 pages of process, description and artifacts making it easy for any member of any team to join a deal in progress and understand what was expected from them.
Feedback
"Verity was a real asset to our business during her time with us, with an excellent quality of output. Verity was able to draw on her substantial experience in the venture building space, to help us build robust and sensible end-to-end processes around origination, evaluation, execution and integration."
- Cameron, Strategy and Operations
Senior Manager
Key Staff Mentoring
Asking a member of staff to step into a new role in your startup can be daunting to the individual and high stakes to the Founder who doesn’t always have the time to handhold. In weekly or fortnightly catch ups I offer mentoring to check in and ensure that there is a good level of support to build a successful transition.
Project Execution
Swiftly mobilising to support cross-functional projects, I can help you to implement key initiatives such as helping you to chose and implement a CRM system, securing office space, designing customer onboarding pathways, and establishing processes to monitor KPIs, OKRs, and other metrics. In fact, any moment in your business that requires additional calm, laser focused capacity is a good time to see if I can help.
"I worked with Verity to put all the logistical and operational essentials in place to give me visibility and control in the business. Verity's combination of strategic foresight, connections, operational expertise, and grace under pressure makes her an essential asset for any founder. I can’t recommend her enough for startups looking to scale effectively and efficiently."
- Sandeep, Founder & CEO
"I worked with Verity to put all the logistical and operational essentials in place to give me visibility and control in the business. Verity's combination of strategic foresight, connections, operational expertise, and grace under pressure makes her an essential asset for any founder. I can’t recommend her enough for startups looking to scale effectively and efficiently."
Sandeep, Founder & CEO
Employee #1
If you don’t already know the person you want to become you first employee, or don’t know them well enough to make them your onboarding guineapig, then I have a standard process that I bring. It overcomes the barriers of ‘how’ and brings an experienced pair of eyes to the selection process, so Founders aren’t alone in decision making for such an important milestone. I also takes care of the data and process gaps that otherwise could trip you up if you’ve not recruited on your own before.
Great Governance
Formulating your Board for the first time or reshaping it to ensure it operates effectively comes with technical documentation, cadences, expectation management, and underlying processes to produce timely numbers and meaningful updates. I can support you to shape great communications for your Board and investor stakeholders to track progress against your goals.
Case Study
My B2B SAAS client was building its sales pipeline and ramping up conversations with potential
customers. Many were asking for detail on what would be required from them in the onboarding
phase. I worked with the sales and product team to step through the necessary regulatory, data and
technical requirements to be able to map the end-to-end process, then summarise it in a sales format
to enable the key questions to be address.
My client had just bought a company from a Founder of long tenure. I worked with the client and the newly-acquired team to create a refreshed, shared view of what success looks like going forward as part of a broader change programme. In a half day workshop, we created a new vision for the
business that they were all aligned with, articulated new values as principles guiding how they would
work together and serve others, then completed organisation level Objectives and Key Results. This
allowed the newly established leadership team to implement an aligned performance management
system to unlock new growth.
"We had the pleasure of working with Verity to develop and define the Chief of Staff role and responsibilities for our new startup. From the very beginning, Verity demonstrated an exceptional level of knowledge, expertise and care, guiding us through the process with clarity and precision. We couldn’t have asked for a better consultant to help us through this critical phase of our development and achieving alignment between the role and the company’s goals and culture. Verity was an absolute delight to work with, and we highly recommend their services to any organization in need of expert guidance and a positive, collaborative approach."
- Andrea, Founder & CEO
Dispute Resolution
Discord and conflict drain resources. I aim to help get alignment and remove the friction that disputes between people or teams can cause.
I'd love to work with you.
I love new collaborations and solving interesting problems, so if you're a founder or CEO, get in touch to see if I can help you enjoy your startup journey a little more.
